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SUNSET MARINA

This Resort and their sister resorts are amazing. They treat you the way you want to be treated, and better than you could ever image. Their staff is top notch, they all are striving for perfection, and to please you and make sure you are happy and they work amazingly together. They are a well oiled machine, always working hard and making it look like fun, they have longevity there as well, some staff have been there over 20 years, they are happy which keeps their guests happy. The sunrises here are amazing, sand is the softest, water is the prettiest colors of blue/green you have ever seen, nice soft waves the are captivate you. Loved sitting in the chairs under the hatch roofs all day with drinks and food being brought out to you, some of the best days of my life were spent there relaxing and enjoying. The restaurants served delicious food, didn’t even get to try all of the restaurants, maybe 6 of them? All amazing. Loved the sister hotels also which they have a shuttle that runs on the hour. I need to go back asap. Loved!!! Thank you all, til next time.

Jun 4, 2022 – Glenna10404 Member

SUNSET ROYAL

We have been coming to Fishermen’s for over 20 years, and it remains a special place to getaway, truly relax in a charming two story hotel. The staff is exceptional; the food perfect, the grounds simple and lovely, the beach quiet and private. A place to read, relax, a safe place to introduce your family to Mexico. A great place to stay to explore the cenotes, ruins, small towns such as Akumal, and for those craving activity Fifth Avenue, a ten minute walkaway provides unlimited possibilities. We love the staff. Marcel who greets one at the door is a treasure for his knowledge of the area and country. The restaurant staff who work long shifts are bi-lingual and accommadating. The housekeeping staff unbeatable, sensitive to ones needs. If you crave pure relaxation, a place to read, write, relax and relish sunshine everyday, Fisherman’s is ideal.

May 1, 2022 – Roam748403 Member

SUNSET MARINA

It was an excellent stay at Sunset Marina we would definitely refer it to our family and friends All over the Continent special mention to the very nice and accommodating staff from the bartender Mr. Mexico absolutely very friendly 👏🏻👏🏻👏🏻. From the Asian cuisine Ms. Pamela & Henry thank you for the hospitality. Mr. Gustavo for taking care of us for the breakfast all the time we really enjoyed our stay. Housekeeping people I salute you thank for always making sure we have clean towels & room. We will surely miss you guys & hope to see you again in the future. Muchos gracias Senoritas & Senoritos. Adios Amigos🤗🤗😘😘😘!!!!

Apr 27, 2022 – Angelheart1973 Member

SUNSET ROYAL

We had a great time while in Cancun and staying at the Sunset Royal Beach Resort! We were only there for a few days and we will be going back. The resort was beautiful and all of the services were great. The beach and pool are awesome, we only had 1 day to spend in the sun with our other activities that we had planned and we had a blast. We spent a few hours on the beach and then headed to the pool where there were several activities including a cooking class, bartending class, music trivia, and pool volleyball. Service was amazing and the activities team were very interactive making it very entertaining and memorable. We will be back for sure!

May 5, , 2022 – Jason S Member

HACIENDA TRES RÍOS

Spending 12 days at HTR in 85-88 degree weather is the ultimate vacation destination for us. We quickly adapt from the Midwest wintry weather to the sunshine, warmth and beauty of a tropical paradise, with outstanding accommodations, delicious cuisine and numerous amenities.
We were greeted by DIANA, our Concierge who arranged activities and dinners for us. And we were so pleased to see JANELLY, GABRIEL and DANIEL again as our Butlers along with CAROLINA’s assistance. They are so fully capable and willing to assist us with all our needs!
A new event this year was the Pairing Dinner experience at Portobello–a six course fabulous dinner, expertly served by SANTOS, ENRIQUE, EDUARDO and DULCI. We’re still talking about how exquisite it was. We were thrilled to be entertained again by CHEF ANGEL at the Hibachi Grill and have a delicious dinner. Brazilian night at Hacienda Grill was another favorite–all their servers are terrific. Dinner at Alebrije is always special and MARICELDA, our server was very attentive.
We enjoy breakfast at Las Casas Islas and often had NEFTALI and CLAUDIO, very efficient servers. Also eating breakfast, lunch and dinner outside at Hacienda Grill always has great selections and ABRIL, the hostess took good care of us as did Servers NEFTALI, JOEL, CLAUDIO and CONCEPCION and FERDINAND at dinner. Of course, NATALY at Il Forno Pizzeria met our needs at lunch. Happy hour drinks at Terrace Lounge were outstanding because of ABSALOM and ROSA’s expertise.
We were so pleased ISAAC was back as Activities Director leading Aquaerobics, Aquagym and Aquazumba along with many other activities. FILIBERTO at the pool bar is so friendly and very diligent and JOAQUIN at the beach was so efficient too.
We loved the renovations made to Kakao Beach with a new gazebo for lounging and swinging over the water is so much fun! Entry into the water is much better, and the beach is vastly improved.
Room service was always timely, and the Porters were welcoming and efficient with our luggage.

Apr 28, 2022 – SJacksonGladstone Member

SUNSET FISHERMEN

We have been members at Fisherman’s since 2006 and love it! We have been about 30 times. The upkeep has been super as well as the upgrades lately. In spite of the Sargassum seaweed, the beach is still good!! We have never had anything but an exceptional time there and look forward to coming back many more times.

Apr 6, 2022 – Dana S Member

SUNSET MARINA

Very happy with all the upgrades at Sunset. Fresh paint, new furniture, repurposing the large former sales office (that’s going to be an awesome space). The staff – they are the backbone of the resort, without them and their fantastic personalities, Marina wouldn’t be as fun. Shout out to the bartenders Raul and Mexico, they make the best drinks! Sophia and Ian are so fun, personable and authentic. They have fun doing their jobs and are very creative. The shows and entertainment is new and refreshing!!! Waiters Zacarias and Erick were attentive and did an excellent job. Pamela has done a fantastic job all the way around with upgrading food and service and made a great surprise for a birthday celebration! Carmen, the lifeguard is new but turned out to be so helpful and caring to guests. Omar and Anna are amazing for their massages! Highly recommended. Front desk staff, all were welcoming and very helpful. Negatives: the pool area desperately needs to be redone, it’s breaking, chipping and cracking. It needs new nonslip modern tile. The pool itself is awesome, but could use a refresh on the tiles and better safety to get into the pool. The worst is the pool restrooms. Although nicely remodeled, they do not work properly and were often disgusting. GET THEM FIXED!!!

Apr 2, 2022 – Cindy A Member

SUNSET ROYAL

This Resort and their sister resorts are amazing. They treat you the way you want to be treated, and better than you could ever image. Their staff is top notch, they all are striving for perfection, and to please you and make sure you are happy and they work amazingly together. They are a well oiled machine, always working hard and making it look like fun, they have longevity there as well, some staff have been there over 20 years, they are happy which keeps their guests happy. The sunrises here are amazing, sand is the softest, water is the prettiest colors of blue/green you have ever seen, nice soft waves the are captivate you. Loved sitting in the chairs under the hatch roofs all day with drinks and food being brought out to you, some of the best days of my life were spent there relaxing and enjoying. The restaurants served delicious food, didn’t even get to try all of the restaurants, maybe 6 of them? All amazing. Loved the sister hotels also which they have a shuttle that runs on the hour. I need to go back asap. Loved!!! Thank you all, til next time.

Apr 5, 2022 – Nicole P Member

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