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SUNSET ROYAL

Great week at sunset royal. From check in to checkout. Everyone went out of there way to make the vacation uneventful and relaxing along with great memories with the staff. The resort is having some floors renovated. But noise ( and it was not bad) was only during the day. We were told this was going on and we chose to go. Wouldn’t change a thing. Maybe time to add a new restaurant.

Nov 1, 2021 – Ron B – Member

HACIENDA TRES RÍOS

My 2nd time back to HTR. Lovely as the first visit. Roberto, our activities coordinator, was fun and engaging (and I’m an introvert who doesn’t love groups!)! Luis, a chef, was our cooking instructor. Really fun and special activities to mark and celebrate Dia de los Muertos! Much as gracias Roberto!

Nov 2, 2021 – Swannsway – Member

SUNSET FISHERMEN

Love coming here. Quaint and perfect place to relax, unwind and meet old friends and make new,if choose. Welcomed by Anna after midnight , due to our flight being delayed. She was right on top of everything, waiting for us as we arrived. Room was perfect, right on the beach, with food and drinks at the pool. Best bartender is Freddy! Marciel is what makes this place feel like home. Always friendly and professional. Been there since we’ve been members for 20 years. Welcome to Michelle in member services- thank you for all you’re doing! Look forward to coming back in 2022🏖

Oct 1, 2021 – hoped707 – Member

SUNSET ROYAL

Our week here was absolutely wonderful. The entire staff is so kind, so caring and so genuinely hardworking that you just cannot believe it. I truly think the people here make it so enjoyable. We arrived and Uriel and Ivan made sure we had everything we needed, going above and beyond for us. We enjoyed our meals in Aquario restaurant. We had a beautiful view of the pool and the ocean. At breakfast, we enjoyed great food and the pleasure of meeting everyone- but especially Alberto, Alan and Roberto. Top notch service. When it came to dinner time, we had more wonderful servers. Zacarias and Camilo were just wonderful making recommendations for dinner and keeping our wine glasses full. The staff at Aquario is just so wonderful, we really enjoyed every meal there! There are only two restaurants here but Aquario changes the theme of the menu daily, so it’s like going to a new restaurant every day. We really enjoyed every single meal. As for the pool, we had such wonderful views of the bright blue ocean. Good music and more attentive staff make sure you have plenty of drinks and pool side snacks. In the afternoon, Miguel and the activity staff do some sort of drink or food tasting poolside. Again, excellent. We loved walking the white sand beaches and having a centrally located hotel to return to. It’s not far from the airport, shopping or excursions to isla mujeres. We would highly recommend staying at sunset royal beach resort. I think because it’s not so huge as some places we have visited before- that is how they get to know you and cater to what really matters to you. Thank you to all the staff for making it a truly relaxing week! We will definitely be back!

Oct 3, 2021 – Kelly P – Member

HACIENDA TRES RIOS

We recommend Porto Bello Restaurant, excellent food and awesome personal, Martin Sánchez, did an delicious crepes, and Thomas our waitress make a delicious 🔥 maya cofee also Astrid was very nice to us. Do not miss Porto Bello Restaurant

Oct 1, 2021 – RafaelP1991 – Member

HACIENDA TRES RIOS

My stay at Hacienda tres Rios was very memorable and I would definitely recommend this hotel to anyone interested in a vacation to Cancun. The amenities were great, the food was excellent and the staff were very friendly and helpful. We did the kayak tour of one of the natural springs within the resort which was a wonderful experience and we were well taken care of and entertained by Isaac and Kennedy. We also did a 4 wheel bike tour with Janine which was well conducted. She was very knowledgeable and kind, wonderful person. Finally I must mentioned our waiter at the hacienda grill restaurant, Fabricio.  He really treated us special and although the food there was fantastic he was one of the reasons we ate at that restaurant for most of our stay.

Sep 5, 2021 – Brennanjda – Member

SUNSET FISHERMEN

Hotel bem estruturado, concierge janet a melhor de todas, e ana uma pessoa extremamente atenciosa, belo lugar pra se curtir as férias e estamos muito contentes com todas as receptividades e atenção de todos

Sep 3, 2021 – sergiorE7809IM – Member

SUNSET ROYAL

FANTASTIC!! We can’t wait to go back! Family trip and things for us all to do! The beach has the softest white sand. The staff was nothing short of amazing! Made our trip! Food and drinks were stellar! Very very impressed with Covid-19 safety precautions. Very clean and someone monitors entrance and use of hand sanitizer, temperature checks, and full body sprays. Felt very safe! Would recommend highly!

Sep 5, 2021 – Jillian H – Member

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