CONTACTS
Do you have any questions? Please contact us:
Hotels
Cancun
Sunset Royal Beach Resort
Blvd. Kukulcán Km 10 Hotel Zone
Hotel: (+52) 998 881 4500
Reservations:
USA and Canada 01 800 494 9173
Mexico 800 890 7270
Rest of the world (+52) 998 881 4602
E-Mail reservaciones@sunset.com.mx
Sunset Marina Resort & Yacht Club
Blvd. Kukulcán Km 5.8 Hotel Zone
Hotel: (+52) 998 881 4500
Reservations:
USA and Canada 01 800 494 9173
Mexico 800 890 7270
Rest of the world (+52) 998 881 4602
E-Mail reservaciones@sunset.com.mx
Ocean Spa Hotel
Blvd. Kukulcán Km 53.5 Hotel Zone
Hotel: (+52) 998 848 7170
Reservations: (+52) 998 848 7174
Laguna Suites
Pok Ta Pok Walk Lot 3,
Hotel: (+52) 998 891 5252
Reservations: (+52) 998 848 7174
Riviera Maya
Hacienda Tres Rios Resort, Spa & Nature Park
Carretera Cancun-Tulum Km 54, Tres Ríos
Hotel: (+52) 984 877 2400
Reservations:
USA and Canada 01 800 494 9173
Mexico 800 890 7270
Rest of the world (998) 881 4602
E-Mail reservaciones@sunset.com.mx
Sunset Fishermen Beach Resort
Sunset Fishermen Beach Resort
Bahía Espíritu Santo No. 9,
Mz 25, Lte 19, Playacar Fase 1
Hotel: (+52) 984 873 4950
Reservations:
USA and Canada 01 800 494 9173
Mexico 800 890 7270
Rest of the world (998) 881 4602
E-Mail reservaciones@sunset.com.mx
Experiences
SPA
Hacienda Tres Rios Resort, & Nature Park
Reservations: (+52) 984 877 2400 ext. 7546
Sunset Fishermen Beach Resort
Reservations: (+52) 984 873 4950 ext. 6710
Sunset Royal Beach Resort
Reservations: (+52) 998 881 4500 ext. 6735
Sunset Marina Resort & Yacht Club
Reservations: (+52) 998 881 4500 ext. 775
Ocean Spa Hotel
Reservations: +52 (998) 848 7170 ext. 867
Laguna Suites
Reservations: +52 (998) 891 5252 ext. 3700
email: spa@sunset.com.mx
Office hours from 9:00 am to 5:00 pm
WELLNESS MED SPA
Sunset Royal Beach Resort
Reservations: (+52) 998 881 4666
Hacienda Tres Ríos Resort, Spa & Nature park
Reservations: (+52) 984 877 2400
Email: wellnessmedspa@sunset.com.mx
Service hours:
Monday to Friday from 9:00 am to 5:00 pm
Saturday from 9:00 am to 2:00 pm
SUNSET ADMIRAL YACHT CLUB
Boulevard Kukulcán km 5.8 Zona Hotelera
Phone +52 (998) 849 5317
Email: customerayc@sunset.com.mx
Service hours:
Monday to Friday from 8:00 am to 4:00 pm
Saturday and Sunday from 8:00 am to 3:00 pm
WEDDINGS
USA and Canada: 1 800 896 6940
Mexico: 800 890 7270
Email: weddings@sunset.com.mx
Service hours:
Monday to Friday from 9:00 am to 6:00 pm
Saturday from 9:00 am to 1:00 pm
SPARK TRAVEL (Tours and Transportation)
Phone (+52) 998 883 1332 / (+52) 998 883 1333
Service hours:
Monday to Sunday from 8:00 am to 8:00 pm
Sunset World Corporate
Corporate member service
If you are a Club Sunset member, log in to your member portal to access exclusive contact information:
USA and Canada: 1 (866) 377 4890
Mexico: 800 681 1580
Colombia: 01 (800) 913 1501
Rest of the world: (+52) 998 881 8750
WhatsApp: (+52) 998 198 8569
Email: csc@sunset.com.mx
Service hours:
Monday to Friday from 9:00 am to 6:00 pm
Saturday from 9:00 am to 2:00 pm
RCI Members
RCI for Sunset Royal and Sunset Marina
Mexico 800 681 6958 ext. 6184
USA and Canada: 1 800 926 5140
Rest of the world: 52 998 500 2292
Email: sunsetrsvcancun@sunset.com.mx
RCI for Hacienda Tres Ríos and Sunset Fishermen
Mexico: 800 681 6958 ext. 6145
USA and Canada:1 800 926 5140
Rest of the world: 52 998 251 6000 ext 6145
Email: sunsetrsvriviera@sunset.com.mx
Human Resources Department
(+52) 998 881 4500 Ext 4572
coordreclutamiento@sunset.com.mx
Press and Public Relations
(+52) 998 287 4107
marcom@sunset.com.mx
asistente@sunset.com.mx
Service hours:
Monday to Friday from 9:00 am to 6:00 pm
SHARE the Experience
Mexico: 800 262 9496
USA and Canada: 1 800 961 6024
Rest of the World: (+52) 998 287 4101
www.sharecancun.com
